service status

Intermittent 3DS transaction failures via Mastercard

Resolved
Payment Providers
Partial Outage

Customers using our trust payments integration may experience intermittent 3DS transaction failures. Mastercard have confirmed that they have turned off all 3D Secure processing for Mastercard transactions. Mastercard are working to correct the issue as soon as possible. We will be providing regular updates to this issue as we receive them and are continuing to track impacts to our customers.